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Uk Wholesale - DJ2GO Limited - No Product Delivered, No Refund

Order items from them early April and no product has turned up 6 weeks later. I have tried contacting them through email and telephone but have had no response from either.

I would avoid this company as they are not reliable of trust worthy.

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Comments

I got my money back through the credit card company. I would advise you to do the same.

It is your legal rights to get your money back if goods purchased online are not received within 30 days.

Please see below link for details

https://www.citizensadvice.org.uk/consumer/common-problems-with-products...

Same problem for me. No goods 2 months on. You cannot get through by telephone (just a recorded message from them saying the telephone is out of operation - from them, not from BT!) and they don't reply to emails. If you contact them via the contact form on their website, they even send an automated email message saying "Thank you for your message, We no longer Reply Directly to customer e-mails". A great way of conducting your business. A scam. Reported to Trading Standards.

The goods finally arrived after 109 days! So late I'd bought others elsewhere, so they are no use to me now. I'd also had a refund via my credit card company and written to UK Wholesale to cancel the order and tell them I'd be claiming a refund via my credit card provider, so they are dumb still to send the goods out so very late, when it would be clear they are no longer wanted. What a frustration to all concerned.

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