(RESOLVED) Uk Wholesale - DJ2GO Limited scam in terms - Goods not recieved but Money paid !!!!!

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Terrible service and most likely a scam not sure if legal under distance selling act either ???

Placed an order from their website making sure I only ordered products marked available for immediate dispatch and paid with visa...week later nothing had arrived (should point out all products are seasonal and purchased for Halloween. Tried calling numerous times but was no answer. Emailed and finally received reply referring back to their terms "Any order placed can take up to 30 days to be processed and delivered if the article is in stock. during this time no order can be amended or cancelled."...no indication if my items are in stock or not and no indication as to if they would be received in time for Halloween.

Read all the way through very long terms which interestingly state that once goods are received unless damaged they are no returnable..so their T's&C's will cover them from allowing me to return Halloween goods that arrive after required and won't let me cancel the order prior to dispatch even thought I have paid. Bank advise me to call trading standards but can't request a charge back until 30 days so most likely they will send on 10th Nov and I will have to hold on to them until 2015 !!!!!

Almost impossible to get through to Uk Wholesale - DJ2GO Limited  who just don't answer the phone - i would say steer clear unless you are willing to wait a while for your delivery !!!!

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