I think all the people who have been stuffed by Fastway Couriers should band together and get Watachdog to do a TV segment on them. How can the scotland division suddenly close down? They have not gone insolvent, or we would be notified. Basically, the guy that owns  the  scottish franchise is super rich with a mansion and 3 super expensive cars, with a partner in USA. The head office should buy our tickets back , or notify us on what is going on. I am sure head office will sell the franchise opportunity again in Scotland and will be happy to profit from all the new suckers who buy their tickets. Anyway, since head office was paid a percentage for all the tickets mugs like myself bought and still hold, how come we dont get compensated?

I think we should trash Fastway Couriers name and reputation and band together to do a class action suit agains these crooks. It all smells very illegal and how come the tax man is not notified? How much money has the Scottish franchise run off with and why hasnt the department been closed down legally through an insolvency lawyer.

If head office cared about their reputation they could buy back our tickets, or let my english customers use my tickets in england since i cant use them in scotland.  Surely there is a way we can band together to get some justice?

Regarding tha above comment im an ex courier and would like to get fastway done

dont touch them

Hi we are a music business in Worcester, Fastway have admittedly always seemed a little cowboy like. We had been through numerous drivers and had never been informed they had left until we tried to contact them. We also had one delivery that arrived broken to our customer, it took a fair amount of time to actually get the matter resolved however they did pay in the end.
Our problem now is they picked up a parcel on the 20/12/2010 and it has not been received by our customer, we phoned the mobile of the delivery driver and she informs us she has left. A colleague of mine rang west midlands region and was told the parcel had been passed on to parcel force and as yet they had no driver for our region but would let us know. They also said they expected the parcel would arrive at its destination yesterday the 10th of Jan.
Guess what it hadn't appeared so i rang fastway, no answer. rang another branch they said if it had gone to parcel force it would be on there system with a parcel force number and it had no number.... I told her i couldn't get an answer from the west mid group and she said try the fax as they were responding through that.I faxed still waiting for a response now.
As it still had not arrived today I tried again, still no answer.
I phoned parcel force and they have no record of a parcel to be delivered to the address of our customer.
Missing parcel...
Another carrier has since phoned us and told us fastway are in liquidation.

we are in the same boat they collected from us on the 18th January 2011 this year - 3 parcels, 1 has been delivered the other 2 are "held in Nottingham depot" does anyone know where the depot is I'll go an collect the stuff myself?

Also NONE of the numbers for any fastway franchise are now answering

I stopped using Fastway 2 years ago but unfortunately was persuaded to use them again by one of their drivers. I couldn't give him the money for the tickets, but he accepted a postdated cheque for 1st Feb (thank God!) out of 4 labels used one item has been received broken, how on earth do you break a well wrapped handbag!! Another took 6 days to get 130 miles, the 3rd has gone to Preston Lancs when it was addressed for Longframlington Northumberland....well they do look similar! and the last has arrived back with me unopened without the customer knowing, very wierd, I spent all day today on the phone, they say they will call you back but never do,
Apparently UK mail will re-deliver the parcel to Northumberland tomorrow, I am sceptical! Cannot find out anything from UK mail as their contract is with Fastway not me so breaching confidentiality...blah, blah.
I have stopped my cheque and will send the tickets back tomorrow, evn the bank advised me to stop the cheque and did not charge me as Fastway practice made them feel sorry for me! Will willingly support any groups to get them investigated, will also big it to the attention of the chamber of commerce!

I have £500 worth of tickets and after using only two I asked for a refund - no chance... their customer service is none existant. Terrible terrible company.

I work for fast and we are the best on time pick up parcels n time great customer servive ok I'm lying lost my money drivers don't care can't leave keep a lot of money in hand I know they won't pay back to me big scam wrecked my life

Hi all,i recently left fastway as a driver,i gave my weeks notice and i still have not got my wage off them.

The whole network is a shambles,they pay you with a cheque which is never the correct amount,you put it in the bank and it f***ing bounces!i worked for them for a year and they were trying to get £4000 out of me for the franchise,iam just so glad i didn't pay for it.

the drivers at my depo were the best lads you could meet and they have all payed full wack for there franchises which i feel so sorry for them,if it wasn't for them i would take fastway down as i know lots more about them.

If you are a customer that has bought tickets off these pigs beware,your courier comes and picks a parcel up from you and you think it is on its way to its destination....wrong,sometimes it can be sat in the depo for 3-5 days because the manager hasn't payed the bill eg internet bill,or the third party courier who is delivering it!

Well i could go on forever!!!

Please feel free to ask me anymore questions.

The High Wycombe & Berkshire depot closed April 2011 leaving me with £600 worth of tickets. Words can't express my dissatisfaction with the lack of service I have encountered with head office. To top it all a parcel went missing on their last day of trading worth £675 and I'm getting no joy from Fastway. I later found out the company who ran the depot went into receivership.

Dear All,

I am a fastway courier and i would like to comment on all the above comments. most of the francisee i have met are hard working and dedicated to their business and customers. I have been operating for 6 months and since the new owners have taken over my support network has been fantastic, its ok you all mocking fastway but what about the francisees who bend over backwards to provide a high level of customer service. Please dont tie all of francisees with the same brush. i regulary ask my customers if they are happy with the service i provide and i never get any negative feedback.
At the end of the day im just a family man looking to run my business successfully!!

We use fastway and have done for the past 7 years without any real problems, I think it all depense on what area you operate within as they are all induvidual businesses.

Another 1 bites the dust.South Wales now.They would have known they would be walking away but wanted to get rid of labels to make their 70% for providing nothing. Walk away and screw you. If you look at the history of Fastway this is the norm.The whole setup is corrupt and is designed to rip off the self employed local courier franchisee who can never make a living from their investment and the customer who gets left with hundreds of pounds worth of labels. Make no mistake there are thousands of ex fastway customers in the same position as those in South Wales. If they ever return in your area and you still have labels make out you will return as a customer, use up the labels and tell them to get lost. They deserve to be treated like the scum they are. It is about time trading standards got a grip of these monkeys. The problem is they hide behind limited company status to avoid any action against individuals

Another one in South Wales. We rang to book a collection about a month ago and the driver replied with "Your be lucky they've gone bust!" and hung up. We have tried contacting the various numbers we have for them but no luck, we have even sent emails to the insolvency company dealing with them and still got no reply. The only way I can see to get some money back is to sell the tickets on ebay like others are in the hope someone in a different area has a need for them. The thing that got me was when I needed to send out an item I asked our neighbouring units who they used, and they said that the week before our fastway driver had been going around asking if anyone wanted to buy any prepaid tickets!!! Trying to scam more money before disappearing into the sunset. Something needs to be done to stop people operating business' like this.

Well today the Lewes depot in East Sussex also went into liquidation. They are holding a parcel worth about £1000 of mine and I have about £200 of vouchers which I can not use. Any watchdog organizations I clan turn?

Please follow this link to the London Gazette This will show you that they are a cowboy outfit

http://www.london-gazette.co.uk/issues/all=fastway/start=1

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Date: 23 August 2011 Issue number: 59888 Page number: 16175 Score: 82.46%
Number 07052106) (t/a Fastway..., West Midlands, WV14 7HZ. Notice

I just tried to find the Facebook group, but it does not seem to exsist.
I am happy to contribute and campaign to expose these fraudsters, so please connect me to any groups that are forming so that I can pitch in.
Fortunately my final parcel to the liquidated Lewes depot miraculously was delivered to my customers today, but I am still stuck with 4 differnt books of partly used vouchers that are completely useless to me.
I must say that the lovely elderly couple who picked up my parcels were wonderful, even bringing biscuits for my dogs everytime they called around, and I shall miss them. I enjoyed 2 and a half years of faultless service with them. It's these people I feel the most sorry for. They bought into a franchise, sinking in their life savings, built up a little business which they worked at cheerfully and efficiently and now they have told me they are 20 grand out of pocket due the the Lewes depot closing down without any notice.
Surely if the top of this pyramid, i.e. the Fastway central office still exsists and reaps in the money from those that are below them, a large proportiion I am led to believe, they must be responsible in some way.
I run my own small fair-trade clothing business and now am searching for a more reliable, and yet affordable courier. In a small business like mine, every penny counts and now I am several hundred pounds out of pocket because of these rip-off merchants.
Please keep me up to speed with anything I can do to voice my disgust at they way they have harmed so many small businesses, like the little business my parcel collectors had run for themselves, struggling to keep their heads above water in these already difficult times.

I just tried to find the Facebook group, but it does not seem to exsist.
I am happy to contribute and campaign to expose these fraudsters, so please connect me to any groups that are forming so that I can pitch in.
Fortunately my final parcel to the liquidated Lewes depot miraculously was delivered to my customers today, but I am still stuck with 4 differnt books of partly used vouchers that are completely useless to me.
I must say that the lovely elderly couple who picked up my parcels were wonderful, even bringing biscuits for my dogs everytime they called around, and I shall miss them. I enjoyed 2 and a half years of faultless service with them. It's these people I feel the most sorry for. They bought into a franchise, sinking in their life savings, built up a little business which they worked at cheerfully and efficiently and now they have told me they are 20 grand out of pocket due the the Lewes depot closing down without any notice.
Surely if the top of this pyramid, i.e. the Fastway central office still exsists and reaps in the money from those that are below them, a large proportiion I am led to believe, they must be responsible in some way.
I run my own small fair-trade clothing business and now am searching for a more reliable, and yet affordable courier. In a small business like mine, every penny counts and now I am several hundred pounds out of pocket because of these rip-off merchants.
Please keep me up to speed with anything I can do to voice my disgust at they way they have harmed so many small businesses, like the little business my parcel collectors had run for themselves, struggling to keep their heads above water in these already difficult times.

We are another business in Lewes, and I think have had the same (lovely!) drivers as the previous poster for some years now. However, 3 boxes of ours were picked up early this week and never arrived at their destination, and are now missing. They total over £1000 worth of stock! Does anyone have any ideas how we might be able to go about getting them back??? We've tried all the usual numbers but can't get through to anyone who claims to know anything (or care!)

Could someone please share the link to the BBC Watchdog. As i am in NZ where this rogue franchisor started out, i would like to put my story forward to them as well. I have never seen BBC watchdog in NZ put gather if enough interest was generated, that one of the networks like 60 minutes etc would pick it up. It long overdue to expose this company, while the person who started up (Bill McGowan) is living tax free in Monaco and still gets a huge cut from all the people he has been ripping off for years and has gone without notice due to many victims unable to afford legal fees, and for most the thought that Fastway will stretch it out as long as possilbe and sweep it under the carpet, while you legal fees skyrocket. I tell you the wrong this company has done, it bigger than Ben Hur. Its not only that Fastway have been ripping off franchisee's for years, its also the substanded service that has continued while the franchisee is churned due to the poor service.

After being stung by Fastway we now use a parcel broker, no contract, no pre-payment and you get to choose from ALL the major couriers on their books. If like me you only send about 10-30 parcels a week the savings you get are better than we could achieve going direct! We use DHL, TNT and UPS through our parcel broker now and couldn't be happier.

Has Manchester collapsed now as well? That would leave Fastways with a net work of one.

This is now on their website.

We regret to inform you that Fastway North West has closed as of the 30th September 2011. If you are a Fastway customer from the North West area, alternative arrangements have been made. Please contact your courier as usual or call 0161 219 1588 to arrange a pick up. For enquiries regarding parcels sent from the North West area call 0161 219 1588.

Well don't bother ringing the Manchester number 0161 219 1588 as it just goes straight to a message saying press 1 to text the person.
I was told by the only other office for fastway (Essex) that APC has taken over Manchester region.
Tried them, but no good to me as they will only deal with M postcodes, and we are SK.
Another £100 of worthless tickets.
At least I put a form in to the growing Watchdog list!

Fastway Couriers or should I say Farceway! They were the biggest bunch of con men I have come across. I dealt with a Scumbag called Mark Prince, he was the Regional Franchisee. He was a very dishonest lying toad who loved ripping people off. I hope he's gone back to New Zealand and crawled back under the stone he came from.

DO NOT DEAL WITH FASTWAY COURIERS FOR ANY REASON - YOU CAN ONLY BE SURE OF ONE THING - YOU WILL LOSE LOADS OF MONEY!!

I too bought a total of £466 worth of labels from the Central Scotland (Bellshill) branch. After the franchise went bust I still have £277 of labels which now appear to be worthless and which I can't really afford to lose. What to do now?

Any news on Fastway? I have also lost hundreds of pounds by buying tickets from Fastway Couriers and dont like the idea of paying for the bosses to live in Luxury and pay for the supercars they own while us lot are out of pocket! Come on BBC Watchdog! Investigate! Have we not got a leg to stand on? Any ideas?

Its also disturbing to see that the head franchisor wipes its hands of all failed regional franchises.  With so many countries that Fastway have operated and failed,  i feel it evident that the head franchisor, need to take all that blame,  i for one, have dealt breifly with head office in NZ and found these guys to be very dishonest, and have lied through their teeth on many occasions to bend the truth and manipulate not only the victim but also the authorities.

Not only has the CF been churned and Burned, but also alot of Regional Franchises, which is a little less than CF, but it is happening, but the bigger picture is, who makes the money from these failed RF and CF? Most of these failed franchises end up being resold well knowing that all to well that they will be part of a distructive cycle, not on them, but whoever gets conned into buying into this.

From bits and peices of seen about this parcel2go thing is that you just keep going around in circles.   More than likley its a ploy for buying time so that somehow they can cover their tracks of all the shonky business practices

I would tred with caution, i see they are trading under the name of Bancroft Logistics.  After going through Fastway Couriers Uk website,.  Not knowing the geography of the UK to well it appears they are operating in  Essex

Bancroft Logistics

Unit 7 & 8 Crittal Drive,
Springwood Industrial Estate,
Braintree, Essex,
CM7 2RT

If anyone can confirm anymore details that would be much appreciated, and if anyone has had dealings with the Essex Depot operating under the guise of Bancroft Logistics would be much appreciated