Drainage, Drainage, Drainage Ltd!

Business review: 

In March of this year (2013) I purchased over £700 pounds worth of drainage materials from this company.

I ran in to problems immediately with delivery of the goods being delayed. When the materials were finally delivered they were not delivered according to schedule so no one was available to receive the delivery. Instead of taking the goods away and arranging a new delivery time the materials were left on the pavement of a busy street in Twickenham blocking the pavement.

Unfortunately it was decided that the materials were not suitable for the job in hand and so collection of the materials and refund of cash were arranged and agreed.

The materials were collected.

No money was refunded and this continues to be the case.

Since the week after delivery in March, I and my colleagues have chased repayment of the monies owed to us. We have been hung up on repeatedly, our messages and e-mails have been ignored, we have been promised immediate refund to no avail and so on . . . .

DO NOT USE THIS COMPANY, THEY ARE UNRELIABLE AND RUDE, THEIR CUSTOMER SERVICE IS WORSE THAN USELESS!!

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There is 1 Comment

I purchased a clear fox from this company it cost £6000 !!
It arrived at different intervals which held up works the inspection chamber never arrived it took 4 weeks of calling and emails to The ever allusive Jason rastall it finally arrived..
Now for the worms that supposedly mean that this tank never need emptying!! What a load of bull I fell for his sales patter and finally today after another 5 weeks of chasing him one of his call centre staff ( clearly a go between) was very rude and unprofessional!!! This company will probably end up in liquidation like his other 4 company's have... Do not use them ...

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