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Useless, it's a ripoff - ABLE GROUP

Asked to repair a broken door handle. I wasn't sure about the extent of the damage to the door and lock mechanism -- quoted between about £100-250 on the phone depending on what needed to be replaced (handle only vs. full mechanism) -- fair enough so far. Locksmith arrived, took about 5 minutes to replace handle, fortunately no other repair needed. Call centre still insisted on charging the full £250, claiming that this was what they quoted initially, regardless of what the actual job was (all this is contrary to what they write in their email: "all prices quoted at the time of booking are subject to site survey..."). I refused to pay and had the new handle removed at the end. You're much better off calling an independent locksmith directly instead of this useless go-between.

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