Common business questions
Will FoulBusiness remove reviews?
It is at the sole discretion of FoulBusiness moderators to remove reviews. We do not remove reviews simply because you have asked us to.
FoulBusiness moderators take in to account a number of factors when considering the removal of your review. This is based on individual circumstances and the business review in question so if you want your review removed you must get in touch with us as soon as you realise you want your review removed and co-operate with FoulBusiness at all times. You will be appointed a moderator who will then work through the situation at all times.
Please note that requesting to remove a review that is true or one that reflects and honest opinion will most likely be discarded without question, so please take time to consider the truthfullness and honestly of a review before contacting us to request its removal. Getting in touch with the review author before FoulBusiness UK may work better for you in these situations but do not request the author to remove a review as this is against our policy. Review autors have no option to delete a review. Even thier own. Please also note that we do not disclose the identity or author information of reviews.
I am considering legal action - what are my rights?
Nobody likes to get a negative review, and it's even worse if you think it violates your legal rights. Consider the consequences before you get your lawyer on the phone, however. Defamation suits are notoriously expensive and difficult to win. Worse, they are very public: we can point to countless examples where crusading lawyers have only done their clients harm by drawing attention to posts that would otherwise have been ignored by most rational consumers.
Nor will you get far by bringing FoulBusiness into the dispute since FoulBusiness merely acts as a forum like any other where people can share their views. (The law is well settled on this point, but you are welcome to ask your local defamation solicitor or lawyer to confirm). There may be rare cases when it's appropriate to take legal action, but in most cases, you won't get what you are looking for by suing someone who gives you a bad review.
It's important to note that FoulBusiness will never hand over the details of the person who wrote a review about your business, or any other FoulBusiness user for that matter. No one what so ever has any right to obtain others' information.
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