Business review: 

I called Keys4U Locksmiths on a Sunday evening. The locksmith arrived in 45 minutes instead of the 30 promised.

The prices quoted on their websites are nowhere near what I was charged. I was charged £300 instead of the £69 quoted here - and it only took their locksmith 10 minutes to drill the lock.

I was then charged £1042.80 for a cylinder that actually costs £134.40. That's nearly 8 times its full retail price

The difference is £1042.80 - £134.40 = £908.40. I emailed Keys4U asking to be refunded the difference 7 days ago but they haven't addressed the issue. After 10 days, they haven't even been able to tell me which cylinder was installed.

On the top of that I was charged £70.80 for the replacement of the cylinder, a 5 minute job.

I am still waiting to be refunded the £908.40 I was overcharged.

Business name: 
Business location: 
Business category: 

There are 2 Comments

This seems to be a common tactic of Keys4U Locksmiths. In my case they charged almost £500 for a lock that should have cost only £100. They also charged for their labour. It's subsequently impossible to get them to respond to complaints.

The same thing happened to my elderly parents - sounds like a job for rip off Britain ? Shocking company and no reply from their office.

Add new comment

Suspicious review?

Is this review about your business?

Is it or false or misleading?

We take false content extremely seriously. 

Click here to learn more.

Popular reviews today

I have never written on any forum before, but my experience with Anglian has...
Read this review.
Wholly unprofessional. I lost a days pay waiting for an Able gas engineer to...
Read this review.
They sent a locksmith (Chris C. from Romania) to replace a simple suffolk latch...
Read this review.
After a long and lengthy battle with Anglian Home Improvements I have decided...
Read this review.
We needed a fully insulated side-hinged garage door for a garage we converted...
Read this review.
This business is foul .Sent me dilapidated part all rusty & broken...
Read this review.