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Post date: 14/06/2017 - 15:52
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Able Group

Smoke and Mirrors - Able Group

Smoke and Mirrors . I returned back from my holiday on a Saturday morning (4th March)to find out that my boiler wasn't working. As i couldn't get a local Plumber, I went on-line using Google to find an emergency call out company. ABLE Group came up, 'No call out charge' - 'Fast Response' - 'Free quotes'.

Con artists and rude - Able Group

They did not turn up till 6hours post the agreed time and nor did they call to inform me. They took my card details over the phone (they say to confirm the booking) however it later transpires the real reason for this is so they can charge you what they like without quoting and agreeing a fee with you. I specified I want a quote (as stated on their website) all I got was a bill for £400.

Useless, it's a ripoff - ABLE GROUP

Asked to repair a broken door handle. I wasn't sure about the extent of the damage to the door and lock mechanism -- quoted between about £100-250 on the phone depending on what needed to be replaced (handle only vs. full mechanism) -- fair enough so far. Locksmith arrived, took about 5 minutes to replace handle, fortunately no other repair needed.

Able Group, The very Unable EVER. I would never use them again. Very poor communication and dishonest, took my money and did not deliver any service

I asked Able_group to send someone to control moth in my flat in London on 17/9/16. They charged me £180.00 upfront, they sent someone that stayed in the flat for 15 minutes, sprayed two areas in spite of my friend who let him in telling him that the moth was all over the flat.

Able Group - Worst service ever for rat treatment

I contacted this company to treat rats in my garden. they charged me £150 for two visits. the first visit they put some baits and left. after a week they came back and although food was eaten the technician said, it is ok! no worry. he did not even bother to look for new activities of rats. he collected the bait boxes and left. After he left i looked for activities and found just 1 meter away there was a new hole!!!

Utter Incompetence - DO NOT HIRE ABLE GROUP

My tenants reported a leak in the sitting room ceiling so I called Able Group to identify and address the leak.

Able Group sent a 'plumber' round to address a leak in the bathroom. They charged £72 for 30 minute visit but were actually on site for just 10 minutes.

Able Group - rude, inconsiderate, unhelpful, ineffctive

Tread v carefully. Evidence of wasps nest in bedroom roof/loft vicinity. Rang Able and quoted £100 plus VAT (not cheap) payable up front. 'Expert' arrived and went into loft. Pointed out where I'd seen wasps, he said he could see nothing. He then listened and said he could hear nothing. We went outside & looked at where they could get in (remember I am not a pest control expert). He looked up and said perhaps nest is dead.

Able Group

I had to call on the Able Group because it was a Sunday and my bedroom window would not shut, a mechanism had snapped and the window tilted in a strange angle thus allowing me no ability to shut it. I contacted them and was quoted a price of £98+vat = £117.60 total. I agreed for them to send out a locksmith to get this problem sorted so that i could shut the window and lock it.

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