Able Group

DO NOT USE ABLE GROUP - THEY ARE UNTRUSTWORTHY AND UNACCCOUNTABLE

Business name: 
Able Group

Wholly unprofessional. I lost a days pay waiting for an Able gas engineer to show up and 1 hour into the allotted time frame for the appointment I get a message simply saying to book for another time 5 days hence.

DO NOT USE THIS ORGANISATION, THEY DO NOT CARE ABOUT CUSTOMER SERVICE OR COST TO YOU FOR THEIR ACTIONS.

There is no option to speak directly to company management when complaining for what was really poor treatment so avoid at all costs.

Able Group "unable" to tell me when I will get paid.

Business name: 
Able Group

Having worked as a Locksmith contractor to Able (since 2015), every month there is always excuses as to why my pay is late. Last month October 2017 my pay, today is 15 November 2017, still hasn't been paid. I phoned the accounts department as to when I will be paid, and they informed me they haven't a clue as my invoices are still sitting on the desk not having even been sorted yet. The excuse short staffed.

Able Group - rude, inconsiderate, unhelpful, ineffctive

Business name: 
Able Group

Tread v carefully. Evidence of wasps nest in bedroom roof/loft vicinity. Rang Able and quoted £100 plus VAT (not cheap) payable up front. 'Expert' arrived and went into loft. Pointed out where I'd seen wasps, he said he could see nothing. He then listened and said he could hear nothing. We went outside & looked at where they could get in (remember I am not a pest control expert). He looked up and said perhaps nest is dead.

Able Group

Business name: 
Able Group

I had to call on the Able Group because it was a Sunday and my bedroom window would not shut, a mechanism had snapped and the window tilted in a strange angle thus allowing me no ability to shut it. I contacted them and was quoted a price of £98+vat = £117.60 total. I agreed for them to send out a locksmith to get this problem sorted so that i could shut the window and lock it.

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